Marketing & Creative Operations Leader

Aziza
Farah

I lead product launches, integrated marketing initiatives, and the systems that make them possible.

I’ve led work from quick-turn requests to global launches, building the operational infrastructure that helps teams stay aligned, navigate complexity, and deliver at scale.

Selected experience
lululemon  ·  AT&T  ·  Marvel  ·  Disney

Vancouver based.
Globally executed.

I've spent the last decade leading creative and marketing initiatives for brands including AT&T, lululemon, Marvel, Disney, and Kabam.

What became increasingly clear is that delivering great work is only half the challenge. The larger the initiative, the larger the stakeholder groups, dependencies, and organizational complexity behind it.

That's where I found I could create the most impact. I act as the bridge between marketing, creative, and cross functional teams, helping people navigate competing priorities, dependencies, and delivery pressure while keeping work moving forward.

From kickoff through launch, I oversee timelines, approvals, and cross functional coordination across brand, creative, legal, product, and external partners. As I run the work, I identify gaps in process and ownership, then implement workflow improvements that help organizations operate with greater clarity and visibility at scale.

My work moves in two directions: leading campaigns through production and helping brands build the systems that make creative work easier to deliver.

01

Marketing
Operations

Most operational problems aren't process problems. They're information problems.

Work slows when priorities are unclear, ownership becomes fragmented, or critical context is trapped within a few individuals.

As organizations grow, the cost of misalignment compounds. My role is creating the structures, workflows, and planning frameworks that keep teams moving before those problems become visible.

From intake and prioritization to resource planning, reporting, and cross functional alignment, I design systems that create clarity and enable teams to scale.

Selected Work Open Project Index Sample assets shown across all projects
Marvel Contest of Champions – PC Launch Integrated Product Launch | Global Campaign

Led creative operations and campaign delivery for the Marvel Contest of Champions PC launch, transforming a decade-old mobile franchise into a cross-platform experience and supporting one of the most significant business initiatives in the game's history. Directed a staggered go-to-market strategy spanning announcement, pre-registration, launch, and post-launch support while coordinating experiential activations, events, paid media, digital marketing, social, video, and creative production across multiple teams and partners.

* PC Launch Commercial
lululemon MEN'S WEEKLIES Product Launch Program

Owned lululemon's Men's weekly launch program for two years, leading the delivery of 80+ product launches across web, email, paid media, retail, and social. After building the operational infrastructure for the broader team, I was promoted to take ownership of the program.

From there, I continued optimizing the framework as multiple weeklies ran simultaneously, each at a different stage of production. The system created the operational stability needed for teams and myself to manage recurring launches alongside large scale campaign production without disrupting delivery timelines. The model proved strong enough that Women's later aligned to the same framework.

Weekly launches paused periodically to support larger product drops, international campaigns, and full website takeovers.

Men's Weeklies - 4 Week Cadence
Drop
W 01
W 02
W 03
W 04
Yoga
Concept
Pre-prod
Production
Delivery
Casual
Concept
Pre-prod
Production
Delivery
Running
Concept
Pre-prod
Production
Delivery
Workout
Concept
Pre-prod
Production
Delivery
Next W01 Kicked Off →
Condensed campaigns, built to run four at a time against a rolling GTM calendar.
Each drop required a dedicated photoshoot and video production.
AT&T ALL-FI Product Launch Integrated Campaign

A $6M campaign at Critical Mass, a global digital experience agency, spanning hundreds of assets across Sports, Gaming, Movers, and General Market audience streams. Managed production and delivery across web video, social content, bumper ads, motion display, and paid placements on Meta, TikTok, Snapchat, Hulu, Paramount+, and YouTube. Oversaw timelines, approvals, vendor communication, and asset tracking across static, motion, and digital formats.

Marvel Contest of Champions – Monthly Integrated Campaigns Integrated Campaign

Built and ran the production framework behind monthly integrated campaigns. Two character releases per month alongside sales, product drops, and tentpole moments, with approximately 160 assets per month dedicated to champion releases alone, spanning email, paid media, web, social across multiple platforms, video, livestream, and Apple and Google store updates.

Champion Drops Cyber Week Sale Avg. 400
deliverables a
month.
52% increase in creative
output, year over year.
Marvel Contest of Champions
lululemon X Wilderness Collaboration Integrated Campaign

Managed the production and rollout of lululemon’s collaboration with Wilderness Collective across North America. Led campaign execution across retail, web, print, and in-store experiences, overseeing creative delivery, asset production, timelines, and launch readiness across channels.

lululemon Women's Biker Shorts Launch Integrated Campaign

One of lululemon's largest women's campaigns. Shot in Palm Springs, the Biker Shorts drop spanned web, paid media, social, email, and push notifications from shoot through launch. Led end-to-end creative production across the full digital ecosystem, managing asset delivery across every channel simultaneously.

Marvel Contest of Champions – New York Comic Con Experiential

Managed production for Marvel Contest of Champions at New York Comic Con remotely. Oversaw booth production including wall to wall environmental wrapping, branded merchandise, and on-stage trailer delivery, coordinating across print vendors, on-the-ground production teams, and Marvel for creative approvals throughout.

AT&T x Snapchat x 100 Thieves – Speed Showdown Mobile Gaming / Interactive

Delivered a 236% lift in CTR, a 5% reduction in bounce rate, and 62% more time spent with the game versus benchmark. Nominated for Webby and Shorty awards. Managed production for AT&T's Speed Showdown in partnership with Snapchat and 100 Thieves, overseeing creative delivery across Snapchat gaming experiences, social assets, and supporting digital placements.

Speed Showdown Reaction Time Gigtastic
AT&T ALL-FI x Street Fighter Digital Campaign

Managed production for AT&T's All-Fi x Street Fighter campaign, working directly with CAPCOM Japan for alignment and approvals throughout production and launch. Oversaw creative delivery, asset tracking, and launch execution across YouTube, Twitch, and social channels.

lululemon #BOOBTRUTH Series Influencer / Social

lululemon's first post to reach 1M likes. Led production and rollout for the #Boobtruth series, a bras campaign featuring Laura Hesp, founder of Inclusive Love, built around personal storytelling, community visibility, and women's experiences. Managed creative execution across social and digital from concept through launch.

Across
Digital  ·  Web  ·  Video  ·  Social  ·  UGC  ·  Experiential  ·  OOH  ·  Print
02

Production
Operations

Most operational problems aren't process problems. They're information problems.

Work slows when priorities are unclear, ownership becomes fragmented, or critical context is trapped within a few individuals.

As organizations grow, the cost of misalignment compounds. My role is creating the structures, workflows, and planning frameworks that keep teams moving before those problems become visible.

From intake and prioritization to resource planning, reporting, and cross-functional alignment, I design systems that create clarity and enable teams to scale.

Across
In-House Teams  ·  Agencies  ·  Global Campaigns

If the work matters,
we should talk.

Email hello@azizafarah.com